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POLICIES


CLASS POLICY

In order to insure your place in class, payment must be made at time of registration. Please register early so teachers and students can plan ahead. Refunds will only be given if the teacher cancels the class due to low enrollment or emergency. No exceptions. Cancellations will be made two days prior to class. You may send someone else in your place if you cannot attend. Class fees are not transferable to other classes unless the class is cancelled. Classes cancelled due to bad weather will be re-scheduled, or refunded. Please pick up supply list and supplies prior to class. Most classes require the purchase of a pattern or book; this is required per copyright laws. You will receive a 10% discount on all supplies on the list. If you purchased your sewing machine or serger from Sew n Sew your class discount is 15%.

 

CLASSROOM MACHINES

Husqvarna Viking sergers, sewing and embroidery machines are available for classroom use at NO CHARGE! Please let us know if you want to use one, so we can get it ready for you. This is a great way to test drive - before you buy.


REQUEST A CLASS

Couldn’t make it to a class you really wanted to take? Find two friends to take the class with you and we will try to schedule a date for you. Your requests are always welcome for future newsletters as well.


MAINTENANCE

Have a yearly tune-up on your sewing machine or serger to extend the life of your machine and avoid costly repairs. Our technicians will clean, lubricate, check timing and tension for $99 on any machine purchased at Sew n Sew and $149 on any brand of sewing machine or serger purchased elsewhere. New or pre-owned machines purchased from Sew n Sew receive the first year for half price. Epics and icons will be $100 more effective 1/1/2018. We have several options available to cut down on turn around time and get your machine back sooner: 1- call to find out when our monthly blitz is scheduled. 2- Call and have your “marker” put in line and we will call you a couple days before your turn. 3- Call for a specific appointment date for long distance customers and high end machines.  We will do our best to accommodate you.


TRADE-UP POLICY

When you purchase a new or previously loved sewing machine or serger from Sew n Sew, you have a full year to upgrade that machine and receive 100% of your purchase price toward the MSRP price of a new machine. Minimum of $300 to be considered an upgrade.


TRADE-UP SALE

As a result of our wonderful trade-up policy we have an ever changing assortment of previously loved machines at great low prices. We currently have: one Diamond Royale (only 16 hours), one Diamond deLuxe, 1 Mega Quilter, one Designer 1, one Topaz 20 w/o embroidery,  one H200 serger, one S21 serger, one S25 serger, one Daisy and one Freesia  Quantities and models available are changing daily so don’t hesitate if you are interested.  Previously loved machines also include owner’s classes and discounts.


ROYALTY REWARDS-EXPIRED COUPON DAYS

Keep those expired reward certificates! We understand that not everyone can make it to the store in time to use all those fantastic reward certificates., So any month with a fifth Monday, Tuesday, Wednesday, Thursday ,Friday or Saturday, we will honor those $ value rewards. Dates for 2018 are May 29th 

30th and 31st June 29th and 30th July 30th 31st August 29th 30th 31st September 29th October 29th 30th 31st November 29th 30th and December 29th 31st.


ANITA GOODESIGN ON-LINE SHOPPING

Anita Goodesign introduced on-line shopping starting August 19th 2016. Anyone can purchase designs for immediate download from customerexperience@anita-goodesign.com. You will need a dealer number to complete the sale. Our dealer numbers are Appleton 63626YV and Waupaca 99114AB. You can use either one.

 

TOP TEN REASONS TO PURCHASE YOUR NEW SEWING MACHINE FROM SEW N SEW!

1. Over 20 years of expertise, knowledge, and service.

2. Top quality products including Husqvarna Viking, Pfaff, Koala, Horn of America, OESD, Anita Goodesign, and more.

3. Unlimited FREE owner’s classes.

4. 100% trade-up program within 1st year.

5. Two authorized service technicians.

6. Machine owner discounts.

7. Royalty Rewards Program.

8. Classroom use of machines.

9. Clubs, workshops, events and classes all year long.

10. Newsletters, emails, and Face book to keep you informed.